Introduction
The Family Tracker is a mobile application operated by Briliant Technologies SA. This Privacy Policy explains how we collect, use, and protect personal data when you use the app.
Who Operates the App
The Family Tracker is built and operated by Briliant Technologies SA, a European software company based in Romania. Official website: briltech.eu
Information We Collect
We collect the following types of information when you use The Family Tracker app:
- Account information (such as name and email address)
- Device information (such as device type and operating system)
- Location data
- App usage data and activity
- Alert and safety event history
Location Data
Location data is a core function of the app. It is used to provide real-time family tracking, geofencing, location history, smart alerts, and related safety features.
Location access is only used when users have explicitly granted permission through their device settings.
How We Use Information
We use this information to:
- Provide real-time location tracking and safety features
- Enable communication and alerts between authorized family members
- Support family location sharing
- Improve app performance and reliability
- Ensure proper functioning of the service
We do not sell your personal data to third parties.
Legal Basis for Processing
We process personal data based on the following legal grounds:
- User consent (for location tracking and app functionality)
- Performance of a contract (to provide the app services)
- Legitimate interests (to improve and maintain the service)
Users can withdraw consent at any time through device settings or by contacting us.
Family Sharing and Authorized Members
The app is designed for family use. Location and safety data is shared only between family members who are part of the same family group.
Users are responsible for managing their family members appropriately.
Family Member Consent
Users are responsible for ensuring that all individuals included in their family group are aware of and consent to the use of the app, especially for location tracking.
For minors, consent must be provided by a parent or legal guardian.
Facebook Login
If you choose to log in using Facebook, we collect basic profile information such as your name and email address.
This information is used only for authentication and account creation.
We do not post to your Facebook account or access additional data without your permission.
Payments and Subscriptions
Payment and subscription processing is handled entirely by Apple App Store and Google Play.
We do not collect or store payment card information directly.
Data Retention
We retain personal data only for as long as necessary to provide the service and fulfill legal obligations.
When a user deletes their account, associated data is deleted or anonymized within a reasonable timeframe, unless retention is required by law.
International Data Transfers
Your data may be processed and stored in countries outside your country of residence. We take appropriate measures to ensure that data is protected in accordance with applicable laws.
Data Security
We take reasonable technical and organizational measures to protect user data. However, no system is completely secure and we cannot guarantee absolute security.
Children and Family Members
The app may be used by parents or guardians to monitor minor family members. Parents and guardians are responsible for ensuring appropriate consent and lawful use.
User Rights
Under applicable data protection laws, including GDPR, users may have the right to:
- Access their personal data
- Correct inaccurate data
- Request deletion of their data
- Restrict or object to processing
- Request data portability
Requests can be submitted via the Contact page or by email at support@thefamilytracker.com.
Data Deletion Requests
You can request deletion of your account and associated data in the following ways:
- Inside the mobile app:
Go to Settings → Privacy → Delete Account - By contacting us:
Send a request to support@thefamilytracker.com
We will process all deletion requests in accordance with applicable data protection laws.
Cookies and Tracking
The website may use basic cookies or similar technologies for functionality and analytics purposes. These do not include intrusive tracking or advertising profiling.
Contact
For privacy questions or data requests, you can contact us at:
Email: support@thefamilytracker.com
Website: https://thefamilytracker.com
Company: Briliant Technologies SA
Official site: briltech.eu
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised date at the top of this page. Continued use of the app constitutes acceptance of any changes.